Greg

Hi Greg, you got a typical spam on the board..."wedding" thread. Wanted to let you know.

Hope you are well.
Laura.

Send us a ticket support@addoninteractive.com. Include your SC account number, the specific files in questions (triggers for the files would be best) and if needed, a valid username/password with direct link to your chat.

Rahul,

We only store transcripts on our system for the last 24 hours. It might be a good idea to submit a ticket. From there I can resend yesterdays transcripts. The presence of the ticket might also be something where Chris can check to see if there is a problem in our servers. We've had no other tickets about this problem. Be sure to include your SC account number with your ticket.

Hey Greg!

How are you

For the past 10 days - the transcripts of the chat which i receive regularly has been irregular even yesterday i dint receive any into my email. What could be the reason. I have checked the settings its absolutely fine. Please do let me know the reason or do i need to raise a ticket for this.

Regards,
Rahul

Hey Greg!

Need some info - I just want to try Image Campaign System on my enterprise edition, is it available for trial before i go for it.

Regards,

Rahul

Thank you very much for the quick reply..Greg! Smiles

Hi Rahul,
I just moments ago experienced the same thing. Not sure what the problem is but am sure it will be taken care of in the quickest possible time. The support ticket system seems to be down as well. Apologies for the inconvenience.

Hello Greg!

How are you doing, Rahul here

Can you please advise me why am i not able to log into control planel and it says session expired. Tried many times but the status remains "session expired".

Regards,

Rahul

Hello Greg! Rahul here, I have sent a mail @ support regarding how to use icons in user status message.

Regards,
Rahul